35207: Acronis Backup Advanced 11.7/11.5: Detached Tape Shows Online on Acronis Management Server

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Last update: 04-09-2019

Click "Detect tape devices" to update the information about the attached tape devices

Symptoms

  1. You detach a tape device from the machine;
  2. The detached tape device still shows as online in Acronis Management Server.

Cause

This is the current product behavior - tape detection is performed only on user request, not automatically.

Solution

In Acronis Management Server, click Tape management -> Detect tape devices.

This will redetect the attached tape devices.

 

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