34999: True Image 2013 by Acronis: Failed to Open Web Links and Help, When Other Web Browser Is Present by Default

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Operating Systems: 

Last update: 28-08-2012

You are using Microsoft Windows 8 and have defined another web browser as default (not Microsoft Internet Explorer) and cannot open web links from program. To fix this issue, please download and install latest build.

This article applies to:

  • True Image 2013 by Acronis


On the Microsoft Windows 8 machine, where you have installed True Image 2013 by Acronis, you have defined another web browser (not Microsoft Internet Explorer) as default (for e.g. Google Chrome). As a result, it is impossible to open web links in the program and in Help.


This is a known issue that has been fixed.


Download and install the latest build of True Image 2013.

More information

See also True Image 2013 by Acronis.