34906: True Image 2013 by Acronis: Mounting an Image Hangs if ESET NOD32 Is Installed

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Last update: 11-06-2013

Go to the ESET NOD32 interactive window to unfreeze the operation

This article applies to:

  • True Image 2013 by Acronis

Symptoms

  1. You have both True Image 2013 and ESET NOD32 installed on the same machine;
  2. True Image 2013 hangs on an attempt to mount an image.

Cause

ESET NOD32 locks the mount operation.

Solution

Without canceling the mount operation or closing True Image 2013, go to ESET NOD32 and click through the dialog windows to unlock the operation.

More information

See also True Image 2013 by Acronis.

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