34790: Acronis Backup: The Speed of Citrix XEN 5.6 Virtual Machine Backup to a Network Share Is Slow

The issue is with the network configuration of the virtual machine

Symptoms

  1. You have hypervisor Citrix XenServer 5.6;
  2. You install Acronis Windows Agent in the Citrix XenServer 5.6 virtual machine;
  3. From Acronis Backup & Recovery Management Server you configure a task to back up the Citrix XenServer 5.6 virtual machine and choose a network share as a destination;
  4. The backup is running at a slow speed of 1-2 MB/s.

Cause

The issue is with the Citrix XenServer 5.6 virtual machine network configuration.

Solution

Disable the Task Offload and CheckSum Offload network parameters in the Windows virtual machine as described in xenappblog: Citrix XenServer Slow Network Performance.

Please contact Acronis Customer Central if you need assistance.

 

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
14 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.