32642: Acronis True Image: "Failed to parse the license file"

Last update: 08-04-2016

You are trying to activate Acronis True Image using offline activation and get this error. Select the right license file or enter the activation code manually.

This article applies to:

  • Acronis True Image 2015
  • Acronis True Image 2014
  • True Image 2013 by Acronis
  • Acronis True Image Home 2012

Symptoms

You are trying to activate Acronis True Image in offline mode and gets this error:

Failed to parse the license file

Cause

By using the Load from file dialog, you are selecting the incorrect license file.

Solution

Make sure you have selected the right file or just enter the activation code manually into the field.

More information

See also:

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