32443: Acronis True Image Home 2012: "Failed to open item"

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Last update: Wed, 2013-11-20 23:24

When you try to recover your backup and upon pressing "Recover" a warning appears

This article applies to:

  • Acronis True Image Home 2012


  1. You try to recover your backup and press the Recover button;
  2. When pressing the button a warning dialog appears;
  3. After pressing the Cancel button, you receive one of the following error messages:


The location you have specified or used for the part of this backup (slice - e.g. an incremental backup in a backup chain) is not found.


Clicking Ignore this version will exclude this slice from the chain.

If you think that you need this slice, you can click and Browse and browse to the location of the backup.

If you do not see the Ignore this version or Browse buttons, and have just the Ignore button, you can check that the slice exists and is accessible by browsing to it through Windows Explorer. The location of the slice is provided in the warning message.

More information

See also Acronis True Image Backup Units: Archive, Slice, Volume.