32135: Acronis True Image: E-Mail Notification Fails with 0x0064022B+0x0000FFF0+0x80070008

use Google Translate

Please provide credentials or use a different mail server

This article applies to:

  • Acronis True Image 2015
  • Acronis True Image 2014
  • True Image 2013 by Acronis
  • Acronis True Image Home 2012


  1. You set up e-mail notifications in Acronis True Image.
  2. Clicking Send test message fails with no error message and the following error code:



The User name and Password fields have been left blank:

Acronis True Image does not support SMTP server connections without authentication.


If your SMTP server supports authentication, please fill in the User name and Password fields.

If it does not support authentication, please use a different SMTP server. For example, Gmail.

More information

Setting up E-mail notifications for Gmail:

  • E-mail address should be without brackets, e.g. username@gmail.com
  • Mail Server: smtp.gmail.com
  • Server port: 465
  • Username: username@gmail.com, password: your_gmail_account_password;
  • Encryption: SSL



You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
1 + 13 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.