Please provide the correct username and password
This article applies to:
- Acronis True Image 2016, Acronis True Image Cloud (Release 2016)
- Acronis True Image 2015
- Acronis True Image 2014
- True Image 2013 by Acronis
- Acronis True Image Home 2012
- You set up e-mail notifications in Acronis True Image:
- Clicking Send test message errors out with the following message:
Your authentication to the SMTP server has failed.
The most probable reason is that the username and password you have provided are incorrect.
Here are the settings for the most popular mail services:
Outgoing mail server: smtp.gmail.com
Username: your Gmail e-mail address
Password: your Gmail e-mail password
Outgoing mail server: smtp.mail.yahoo.com
Username: your Yahoo! Mail e-mail address
Password: your Yahoo! Mail e-mail password
Outgoing mail server: securesmtp.t-online.de
Username: your T-online e-mail address
Password: your T-online e-mail password
Outgoing mail server: smtp.yandex.ru
Username: your Yandex e-mail address
Password: your Yandex e-mail password
Please provide the correct username and password.
Please contact Acronis Customer Central if you need assistance.