Redownload the Acronis True Image nstallation file

Symptoms

1. You run the Acronis True Image installation file.
2. After entering all the necessary information you hit Proceed. The installation immediately fails with the following error:

   Installation has failed. This installation package couldn't be opened. Contact the application vendor to verify this is a valid Windows Installer package

   

Cause

The installation file has gone corrupt during the download.

Solution

Please redownload the installation file from the Acronis website:

• Full version: My Products & Downloads (you will need to log in) or Product Updates page
• Trial version: Acronis True Image Trial.

More information

Please contact Acronis Support if you need assistance.