To fix the issue, recreate all backup settings

This article applies to:

• Acronis True Image Home 2012

Symptoms

In the operation log of the product you see the following error message:

Error while parsing script file

Cause

One of the tasks has gone corrupted.

The tasks are scripts with the *.tis extension located at:

• Windows XP: Documents and Settings\All Users\Application Data\Acronis\TrueImageHome\Scripts
• Windows Vista, Windows 7: ProgramData\Acronis\TrueImageHome\Scripts

Solution

Currently it is impossible to identify which of the tasks (if you have several) has gone corrupted.

To work around the issue, do the following:

1. Close Acronis True Image Home 2012;
2. Delete the task scripts from Windows - i.e. all files from the following folder:
   • Windows XP: Documents and Settings\All Users\Application Data\Acronis\TrueImageHome\Scripts
   • Windows Vista, Windows 7: ProgramData\Acronis\TrueImageHome\Scripts

   (!) To access these folders you will need to enable viewing hidden files and folders in Windows:

   Viewing hidden files and folder in Windows

   
   

   1. In Windows Explorer, click Tools -> Folder Options:

      

      (!) In Windows 7 and Windows Vista you may need to hit Alt to see the toolbar.

   2. Click View. Check Show hidden files, folders, and drives and uncheck Hide protected operating system files (Recomended):

      

   3. Click OK.

3. Start Acronis True Image Home 2012, right-click on each of the tasks and select Recreate backup settings:

   

   This will fix the issue.

More information

Please contact Acronis Customer Central if you need assistance.