30500: Acronis Backup & Recovery 11: Acronis Management Console Build 17318 Is Incompatible with Acronis Management Server Build 17437

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Last update: 08-04-2016

Update the Acronis Management Console to the latest build

This article applies to:

  • Acronis Backup & Recovery 11

Symptoms

  1. You have updated Acronis Management Server to Build 17437;
  2. The Acronis Management Console remains not updated (Build 17318);
  3. You connect Acronis Management Console Build 17318 to Acronis Management Server Build 17437;
  4. When connected, no vaults or network shares can be accessed for backup location:

Cause

This is a compatibility issue of Acronis Management Console Build 17318 with Acronis Management Server Build 17437.

Solution

To solve the issue, update Acronis Management Console to the latest build.

More information

Please contact Acronis Support if you need assistance.

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