30400: Acronis True Image Home 2012: "The selected destination folder contains another sync folder"

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There is a subfolder with synchronization already enabled

This article applies to:

  • Acronis True Image Home 2012

Symptoms

An attempt to enable synchronization for a folder errors out with the following message:

The selected destination folder contains another sync folder

Cause

The folder that you are trying to sync has a subfolder with synchronization already enabled.

(!) It is important to remember that during a sync there is no "source" and "target/destination" folder per se. Due to the nature of synchronization, all of the folders that are part of a sync serve as "source" and "target" at the same time.

This means that all of the folders/subfolders can be a part of one sync only.

Solution

To avoid synchronization loops, you cannot have two different syncs enabled for a folder and a subfolder at the same time.

Please delete a sync for the subfolder, and enable a sync for the whole folder instead.

All of the folders/subfolders can be a part of one sync only.

More information

Please contact Acronis Customer Central if you need assistance.

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