30324: Acronis True Image Home 2012 Errors Out with 0x00620002+0x00BE0082

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Create a regedit value for TrueImageMonitor.exe

This article applies to:

  • Acronis True Image Home 2012

Symptoms

  1. You are installing or updating Acronis True Image Home 2012;
  2. Installation fails with the following error message:

    Installation has failed. The value cannot be found

Cause

Error occurred when starting TrueImageMonitor.exe

Solution

Create the necessary key in Windows registry and repair the installation:

  1. Download archive corresponding to your operating system type:
  2. Unzip the archive. Double-click on the .reg file to add the necessary value to the registry. If any warning messages appear, allow making changes to the registry.
  3. Launch Acronis True Image Home 2012 installation again and select option Repair installation:

More information

Contact Acronis Customer Central if you have any questions or need assistance.

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