30321: Acronis True Image Home 2012 Errors out with "Failed to add the backup to the backup list" and Error Code 0x01010005+0x01010005+0x0101000B

use Google Translate

Make sure that folder does not contains copies of the same archive

This article applies to:

  • Acronis True Image Home 2012

Symptoms

  1. You try to add a new backup to the list using button Browse for backup;
  2. You select the backup archive that you want to add and press the Add button;
  3. Operation fails with the following error:

    Failed to add the backup to the backup list

    and error code 0x01010005+0x01010005+0x0101000B

Cause

In the backup chain you've selected there are two backups with the same index.

Each chain of backups has its own archive identifier, and each archive has its own index. If one of the archives is copied to the same folder and copy is renamed, folder will contain two .tib files with the same index and archive identifier. Having two files with different names but identical indexes causes this error.

Example: 

  1. You have a chain of full and incremental backups;
  2. You copy the first full backup in the same folder and rename it;
  3. You try to add the initial backup chain to the list of backups;

Solution

Make sure that the folder does not contain backup archives with identical indexes. Delete the copies or move them to a different location before adding backup to backup list.

More information

Contact Acronis Customer Central if you have any questions or need assistance.

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
8 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.