30284: Acronis True Image Home 2012: "Can't get "Data" XML tag"

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This message in the log means that you have provided incorrect Acronis Online Backup credentials at some point when operating the product

This article applies to:

  • Acronis True Image Home 2012

Symptoms

In the product log of Acronis True Image Home 2012 you see the following error:

Can't get "Data" XML tag

Cause

You will see this error entry show up in the log whenever you provide incorrect credentials on an attempt to log in to Acronis Online Backup.

Solution

If at some point when operating the product you have accidentally provided incorrect credentials to Acronis Online Backup:

Then the product will write the Can't get "Data" XML tag error entry in the log.

Thus, you can ignore the entry.

More information

Please contact Acronis Customer Central if you need assistance.

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