Click "Remove license" if you need to remove an unused license
This article applies to:
- Acronis Backup & Recovery 11
- You connect to Acronis Backup & Recovery 11 Management Server;
- Once connected, you attempt to remove an unused (available) license by clicking Revoke license:
- The attempt fails with the following error:
Failed to withdraw the license key
You are attempting to revoke an unused (available) license that is not assigned to any machine.
The Revoke license operation is only valid for licenses that have been assigned to a machine - i.e. used licenses.
If you need to revoke a used license, please select a used license and click Revoke license:
If you need to remove an unused license from the Acronis License Server, please select an unused license and click Remove license:
Issue has been fixed. Current versions of Acronis Backup (Acronis Backup & Recovery) do not allow to revoke free licenses. We recommend upgrading to the latest version.