The user does not have write access on the FTP server
This article applies to:
- Acronis Backup & Recovery 11
Symptoms
- You have a personal or centralized vault on an FTP server;
- And attempt to back up to this vault fails with the following error:
Failed to obtain the list of location permissions
Error occurred while creating the file
Cause
The user under which you are trying to back up to the vault does not have write access on the FTP server.
Solution
Make sure the user has write access to the FTP server. Reattempt the operation.
More information
Please contact Acronis Support if you need assistance.