You are attempting a remote installation of a component of Acronis Backup Advanced;
The installation fails with the following error:
Failed to get information about remote machine
Cause
The user under which you are attempting the installation is part of the Deny log on as a service user rights assignment policy. Hence, the Acronis service cannot start as part of the installation, and the operation fails.
Solution
Remove the user from the Deny log on as a service user rights assignment policy:
Having removed the user from the Deny log on as a service policy, reattempt the installation.