30129: Acronis Backup: "Failed to check the license key. The key is disabled"

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Applies to: 

The serial key you are attempting to enter is incorrect

Symptoms

An attempt to enter the serial key fails with the following error message:

Failed to check the license key. The key is disabled

Cause

The license key you are attempting to enter is incorrect - e.g. some characters are missing or the key is from a different edition of the product.

Solution

For a solution, check Acronis Corporate Products: Serial Number Is Not Accepted.

Please contact Acronis Customer Central if you need assistance.

 

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