The serial key you are attempting to enter is incorrect
Symptoms
An attempt to enter the serial key fails with the following error message:
Failed to check the license key. The key is disabled
Cause
The license key you are attempting to enter is incorrect - e.g. some characters are missing or the key is from a different edition of the product.
Solution
For a solution, check Acronis Corporate Products: Serial Number Is Not Accepted.
Please contact Acronis Support if you need assistance.