2947: Viewing Archives in Managed Vaults from Acronis Backup & Recovery 10 Bootable Media

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Operating Systems: 

Browse to the vaults by entering bsp://my.server.com/my_vault/ and clicking the green and white arrow sign next to it

This article applies to:

  • Acronis Bootable Media of Acronis Backup & Recovery 10

Symptoms

  1. You boot from Acronis Bootable Media and select Acronis Agent;
  2. You click Run management console;
  3. You click Recovery;
  4. On the Backup Archive Selection screen you click Storage nodes to access managed vaults;
  5. Under Storage nodes nothing comes up:

Cause

Issue in the product.

Solution

(!) This has already been fixed, and the fix is available in Acronis Backup & Recovery 10 Build 11105 or higher. See Downloading the Latest Build of Acronis Software. After installing the latest build you will need to recreate Acronis Bootable Media.

The solution below is for older builds of Acronis Backup & Recovery 10.

  1. Type in the path to the vault manually with the bsp:// prefix and click the green and white arrow sign next to it:

    bsp://my.server.com/my_vault/

    where my_vault is the name of the vault as displayed in Acronis Management Server; you can also enter just the name or the IP Address of the machine where the Storage Node is and all the vaults will be listed under it

  2. Enter username and password to the machine where the vault is:

  3. You will now see the list of archives in the vault:

More information

This has already been fixed, and the fix is available in Acronis Backup & Recovery 10 Build 11105 or higher. See Downloading the Latest Build of Acronis Software. After installing the latest build you will need to recreate Acronis Bootable Media.

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