29353: Acronis Backup & Recovery Online: Canceling Initial Seeding Order

    Before your order is marked as shipped to datacenter, you can always cancel it

    This article applies to:

    • Acronis Backup & Recovery Online

    Introduction

    From the moment you start an Initial Seeding backup until you mark your order as shipped to the datacenter, you can cancel your Initial Seeding order and make the license available again.

    Solution

    To cancel your Initial Seeding order, do the following:

    1. Go to your Acronis Online Backup management page and click Initial Seeding/Recovery;

    2. Locate the machine whose Initial Seeding order you want to cancel. Click the "+" sign to expand the machine's information:

    3. Click Problems with order?:

    4. Click Cancel order:

      After the confirmation dialog, your Initial Seeding order will be canceled. The license will become available.

    More information

    See also Acronis Backup & Recovery Online.

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