You can receive free upgrade licenses to your Acronis Business Product if you have any of the following:
- A valid Acronis Advantage Premier support program for your Business Product;
- Renewal of expired maintenance. To register renewal please follow the steps.
If you do not have a valid support program, you can purchase upgrade licenses for your Business Product. To renew your support program, please submit maintenance renewal request.
To download your free upgrade:
- Log in to your account;
- Make sure all product Serial Numbers are registered under your account;
- In Products, locate Acronis Cyber Backup perpetual and click Free upgrade:
- Select the edition you want to upgrade:
- Upon choosing an edition you will see a pop-up window with the number of licenses to be upgraded. Press the Get free upgrade button and upgrade serial numbers will be registered automatically. A notification will be also sent to your email address.
If you have any issues getting your products upgraded, please contact Acronis Support with a reference to this article and your purchase confirmation (Invoice, License certificate). Please make sure you have serial numbers for the previous version available.