2898: Acronis Backup & Recovery 10 Errors Out with "violation of PRIMARY or UNIQUE KEY constraint INTEG_2408 on table HASHES_00401"

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You cannot browse your vaults. Run a task to recompact the vault to resolve the issue

Symptoms

  1. Acronis Backup & Recovery 10 vaults cannot be accessed;
  2. In the product log there is the following error message:

violation of PRIMARY or UNIQUE KEY constraint "INTEG_2408" on table "HASHES_00401"

Cause

The Acronis Storage Node service was not stopped gracefully. For example, as a result of a hard reboot. This impaired integrity of the vault's database.

Solution

This has been fixed. The fix is available in the latest released build of Acronis Backup & Recovery 10. Hard stop of the Acronis Storage Node service does not impair the vault's database.

More information

See:

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