28904: Acronis Backup & Recovery 11: Bootable Media: Restoring Disk Backup into Original Location on ESX(i) 4.0 and 4.1 Fails with "Failed to copy disks"

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This has been fixed

This article applies to:

  • Acronis Backup & Recovery 11

Symptoms

  1. You back up the whole disk that has ESX(i) 4.0 or 4.1 installed;
  2. Then you boot your machine from Acronis Bootable Media;
  3. You attempt to restore the whole disk into original location. The operation fails with the following error message:

    Failed to copy disks

Cause

This is a known issue.

Solution

(!) This has been fixed in the Build 17437 or higher (you can download the  latest build of Acronis Backup & Recovery 11 here). After installing the latest build, please recreate Acronis Bootable Media.

To resolve the issue without installing the latest build, as a workaround, restore only volumes from the disk into their original location.

More information

See also Acronis Backup & Recovery 11.

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