2882: Acronis Backup & Recovery 10 Cannot Increase Acronis Secure Zone from Acronis Startup Recovery Manager

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Any attempt to increase Acronis Secure Zone fails with "Cannot change the size of Acronis Secure Zone to the specified values. Specify another size and try again."

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Server for Windows (Standalone)
  • Acronis Backup & Recovery 10 Server for Linux (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Workstation (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. There is Acronis Secure Zone on your machine with Acronis Startup Recovery Manager activated;
  2. You boot into Acronis Startup Recovery Manager and try to increase the size of Acronis Secure Zone;
  3. The operation fails with the following error message:

Cannot change the size of Acronis Secure Zone to the specified values. Specify another size and try again.

Cause

Issue in the product.

Solution

As a workaround, increase the size of Acronis Secure Zone when running the product from Windows or from Linux (if you have a Linux edition).

This has been fixed and the fix is available in the latest build of Acronis Backup & Recovery 10. See Downloading the Latest Build of Acronis Software.

More information

Feel free to contact Acronis Customer Central if you have further questions.

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