2855: Acronis Backup & Recovery 10 Task Scheduled on "When logging on" Does Not Start on RDP Connection

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Logging on a machine through RDP does not trigger the task scheduled to start on user logon

Symptoms

  1. Using Acronis Backup & Recovery 10 you schedule a task with the option When logging on, which means the task will start on user logon;
  2. You log on the machine where the task was created through Remote Desktop (RDP);
  3. The task does not start. The error messages are similar to the following ones:

Failed to start demon process: Message: Failed to start demon process.

CreateProcessAsUserW failed: Message: The parameter is incorrect

Task 'Incremental backup' failed: 'Failed to open the backup location.

Cause

Acronis Backup & Recovery 10 fails to correctly identify the logon when connect through RDP.

Solution

This has been fixed. The fix is available in the latest released build of Acronis Backup & Recovery 10.

More information

See:

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