2854: Acronis Backup & Recovery 10 Fails to Back Up to FTP if the Connection Is Interrupted

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This has been fixed

This article applies to:

  • Acronis Backup & Recovery 10

Symptoms

  1. Using Acronis Backup & Recovery 10 you are trying to save a backup to FTP;
  2. In Backup options -> Error handling -> the Re-attempt, if an error occurs option is enabled;
  3. The backup operation starts, but at some point during the process the connection to FTP is interrupted;
  4. The backup operation fails with the following error message:

Cause

Known issue.

Solution

(!) This has been fixed. The fix is available in the latest released build of the product. See Installation of the latest update of an Acronis product.

As a workaround you can also re-run the backup operation.

More information

This has been fixed.

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