2854: Acronis Backup & Recovery 10 Fails to Back Up to FTP if the Connection Is Interrupted

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This has been fixed

This article applies to:

  • Acronis Backup & Recovery 10


  1. Using Acronis Backup & Recovery 10 you are trying to save a backup to FTP;
  2. In Backup options -> Error handling -> the Re-attempt, if an error occurs option is enabled;
  3. The backup operation starts, but at some point during the process the connection to FTP is interrupted;
  4. The backup operation fails with the following error message:


Known issue.


(!) This has been fixed. The fix is available in the latest released build of the product. See Installation of the latest update of an Acronis product.

As a workaround you can also re-run the backup operation.

More information

This has been fixed.


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