When connecting to RHEV Manager, make sure you include domain in the user name
Symptoms
- You are attempting to add machines from RHEV infrastructure;
- To do this, you attempt to connect to RHEV Manager and provide credentials:
- When you click OK, the connection attempt fails with the following error message:
TOL: Failed to execute the command. Command 'Getting virtual machines' gets the list of virtual machines from RHEV Manager. Failed to enumerate datacenters.
0x01350016+0x0072002D+0x005300D8+0x005300DB (or 0x01350016+0x0072002D+0x005300E6+0x005300E9 for version 11.5)
Cause
The credentials have been specified incorrectly.
Solution
When connecting to RHEV Manager, you need to include domain in the user name:
- User name: DOMAIN\user
- Password: password
OR
- User name: user@DOMAIN
- Password: password
(!) As an additional means to solve the connection issue, try using "admin@internal" login as the user name.
=> This is a default built-in account created by Red Hat Enterprise Virtualization Manager automatically during installation ("internal" - is the name of a special limited, internal administration domain; this domain is different from Active Directory and exists based on a key in the Red Hat Enterprise Virtualization postgres database rather than as a directory service user on a directory server. There is only one admin@internal user in this internal domain).