2833: Retrieving Login Information Automatically at Acronis Website

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You can retrieve a forgotten registration e-mail and password without contacting Acronis Customer Central if you have the following information:

  • one of the serial numbers you registered before
  • or both the serial number and the matching order ID.

To retrieve your registration details:

Then provide the serial number of your Acronis product and, optionally, the Reference number of your purchase:

Click Send e-mail:

If you enter only a serial number, then the login information will be automatically sent to the E-mail address the serial number is registered to.

If you enter both the serial number and the matching order ID, the registration E-mail will be displayed.

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Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please visit our Support Portal
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