28300: Acronis True Image Home 2012: Memory Cards Are Not Detected After Installation

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Last update: Wed, 2012-01-04 15:29

Insert the card before booting the operating system

This article applies to:

  • Acronis True Image Home 2012


  1. You have Acronis True Image Home 2012 installed on the machine with an external card reader;
  2. After you insert a memory card into card reader, card is not detected in My Computer in Windows.


Issue in the product.


As a workaround, reboot the computer after inserting memory card. If memory card is present in card reader during system boot, it will be detected in My Computer correctly.

(!) The issue reproduces only if memory card is not present in card reader during system boot.

More information

Acronis Development Team is working on fixing this issue. This article will be updated when a fix is available.

See also USB Mass Storage Devices Are Not Detected in Windows After Acronis Product Installation.