The most probable cause is that Acronis Backup Server quotas are exceeded
This article applies to:
Symptoms
- Using Acronis True Image Echo you are trying to back up to Acronis Backup Server;
- The backup operation fails;
- Acronis True Image Echo program log (Tools -> Show log) shows the following entries:
Failed to open the storage server device/file bsp://Server_Name/\backupserver\BackupServer||\| for read
Failed to open the storage server device/file bsp://Server_Name/\backupserver\BackupServer||\| for write
Cause
The most probable cause is that Acronis Backup Server quotas are exceeded. See Quotas and Time Limits in Acronis Backup Server.
Solution
Increase Acronis Backup Server quotas or set up automatic consolidation.
See:
More information
If the issue is still not resolved, please gather additional information using AcronisInfo Utility and contact Acronis Support with reference to this article.