2700: Xen-Based Virtual Machines Do Not Boot from Acronis Bootable Media

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Operating Systems: 

Xen-Based virtual machines (including Virtual Iron) do not boot from Acronis Bootable Media

This article applies to:

Symptoms

When booting from Acronis Bootable Media of Acronis True Image Echo or Acronis Backup & Recovery 10 Build 11133 or lower, the machine hangs on the Starting Acronis Loader... message.

(!) The issue does not occur with Acronis Backup & Recovery 10 Build 11345 or higher.

Cause

Acronis Loader of Acronis True Image Echo or Acronis Backup & Recovery 10 Build 11133 or lower is incompatible with Xen-based virtual machines (e.g. Virtual Iron).

Solution

The has been fixed in Acronis Backup & Recovery 10 starting from Build 11345. Please download the latest build and recreate Acronis Bootable Media, or download Acronis Bootable Media. See:

More information

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