26419: Acronis Backup Advanced: Connection to Acronis Agent Fails with "Failed to establish local connection"

Last update: Mon, 2017-07-24 10:29

Start Acronis Managed Machine Service on the machine

Symptoms

  1. From Acronis Management Console, you attempt to connect to the local machine, or you execute Manage this machine shortcut:

  2. The connection attempt fails with the following error message and error code:

    Failed to establish local connection to Acronis Managed Machine Service

    0x00AF0013+0x00AD0003+0x00030002+0x0000FFF0+0x80070002

Cause

The following service responsible for Acronis Agent is not running on the machine:

Acronis Managed Machine Service

Solution

Check the Acronis Managed Machine Service and start it:

  • Open the Services applet (Start-Run -> services.msc):

  • On the Services window, right-click on the Acronis Managed Machine Service and check if it is started:

    (!) Please make sure that the name is exactly Acronis Managed Machine Service.

  • If the service is not started, right-click on it and select Start:

 

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