Acronis Cyber Protect: Acronis services are not running or connection to Acronis Agent fails with "Failed to establish local connection"

Symptoms

An Acronis Agent is offline in the Cyber Protection Console, or you get an error message that Acronis services are not running, or connection to Acronis Agent fails with "Failed to establish local connection"

Solution

Check the Acronis Managed Machine Service and start it:

Open the Services applet (Start-Run -> services.msc):
On the Services window, right-click on the Acronis Managed Machine Service and check if it is started:
If the service is not started, right-click on it and select Start:

If the Acronis Managed Machine Service fails to start with "Error 1068: The dependency service or group failed to start":

If the Acronis Managed Machine Service fails to start with "Error 2: The system cannot find the file specified":

If the Acronis Managed Machine Service fails to start with "Error 5: Access is denied":

If the Acronis Managed Machine Service fails to start with "Error 1069: The service did not start due to a logon failure":

Knowledge Base

26419: Acronis Cyber Protect: Acronis services are not running or connection to Acronis Agent fails with "Failed to establish local connection"

Also read in:

use Google Translate

Applies to:

Symptoms

Solution

Tags: