26419: Acronis Backup Advanced: Connection to Acronis Agent Fails with "Failed to establish local connection"

Start Acronis Managed Machine Service on the machine

Symptoms

  1. From Acronis Management Console, you attempt to connect to the local machine, or you execute Manage this machine shortcut:

  2. The connection attempt fails with the following error message and error code:

    Failed to establish local connection to Acronis Managed Machine Service

    0x00AF0013+0x00AD0003+0x00030002+0x0000FFF0+0x80070002

Cause

The following service responsible for Acronis Agent is not running on the machine:

Acronis Managed Machine Service

Solution

Check the Acronis Managed Machine Service and start it:

  • Open the Services applet (Start-Run -> services.msc):

  • On the Services window, right-click on the Acronis Managed Machine Service and check if it is started:

    (!) Please make sure that the name is exactly Acronis Managed Machine Service.

  • If the service is not started, right-click on it and select Start:

 

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