25073: Acronis True Image Home 2011: Backup on Shutdown Creates an Empty Archive in Windows XP

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The issue is specific to Windows XP

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You have Acronis True Image Home 2011 installed on Windows XP;
  2. You schedule backup on System shutdown:

  3. When you shut down the system, an empty backup is created.

Cause

This is a known issue specific to Windows XP.

On some Windows XP systems the machine shuts down before Acronis True Image Home 2011 can start creating a backup.

Solution

As a workaround, schedule the backup to a different Windows event.

For example, to user logoff or system startup:

More information

See also Acronis True Image Home 2011.

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