24502: Acronis True Image Home 2011: "Windows Installer reconfigured the product" Message in the Event Log

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This message is generated in the application log on every attempt to check for updates from Acronis True Image Home 2011

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You have Acronis True Image Home 2011 installed on the machine;
  2. In the Event log you see the following messages:

    Windows Installer reconfigured the product. Product Name:
    Acronis True Image Home 2011. Product Version: 14.0.5519. Product Language:
    1033. Manufacturer: Acronis. Reconfiguration success or error status: 0.

    (!) For information on how to view the Event log see Exporting and Viewing Windows Event Logs.

Cause

This is a known issue.

Acronis True Image Home 2011 generates this message in the Event log on every attempt to check for updates from within the product.

Solution

The message itself is neither a warning nor an error and requires no further action. See Microsoft TechNet Article: Event ID 1035 — Windows Installer Application Installation.

If you would like to eliminate the message generation, turn off the product's automatic check for updates:

  1. Start the product and click Help -> Check for updates:

  2. Once the check is done, deselect the Automatically check for updates at startup box:

More information

See also Acronis True Image Home 2011.

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