License policy of Acronis vmProtect
This article applies to:
- Acronis vmProtect 6
- Acronis vmProtect 7
- Acronis vmProtect 8
Acronis vmProtect licensing is based on a number of CPUs in the physical infrastructure holding the virtual machines. Each CPU on the managed ESX host/cluster consumes a license. E.g. if a host has 2 CPUs, you need to have 2 licenses in order to backup this host.
(!) Number of cores in CPU does not matter. E.g. a quad-core CPU requires one license.
Acronis vmProtect 6: licenses are bound to the ESX host/cluster upon first backup or restore operation with virtual machines running on this host.
Acronis vmProtect 7/8: licenses are bound to the ESX host/cluster upon first backup operation with virtual machines running on this host.
(!!) If you have registered a vCenter (Configure->ESXi hosts) which has VMware ESX(i) cluster managed under it in Acronis vmProtect then upon backup of a VM from any of the ESX(i) hosts included in this cluster the licenses will be required for all these hosts. E.g. if you have 2 hosts with 2 CPUs each inside a cluster, then upon backup of any VM from the first or the second host you will need 4 licenses of Acronis vmProtect.
If you get "Failed to obtain license for ESX host. Please check licenses assignment." error in the log file after running a backup or replication task this means that there is an insufficient number of licenses available under Configure->Licenses in web console of vmProtect. Please make sure that you have sufficient licenses added there. If you are sure that you have sufficient licenses then please take a screen shot of Configure->Licenses view + screen shot of the ESX(i) host summary tab from vSphere environment where you can check the number of physical CPUs (it's equal to the number of required licenses) and contact Acronis Support. See example:
See also Acronis vmProtect.