23803: Acronis True Image Home 2012: Drag-and-drop Does Not Work In Nonstop Backup Storage

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This is a known issue.

This article applies to:

  • Acronis True Image Home 2012

Symptoms

  1. You create a Nonstop Backup and try to restore data using Recover button;
  2. You select the file in Time Explorer and drag it to the necessary location to restore it. The file is not restored.

Cause

Issue in the product. Drag-and-drop does not work in Nonstop backup storage.

(!) This issue applies only to Nonstop Backup storage. Drag-and-drop works correctly in standard file/folder and disk/partition backup.

Solution

As a workaround, restore the files manually:

  1. In Time Explorer, select the files and folders that you want to restore;
  2. Press Restore button;
  3. Select whether to recover data to a new location or to a different location;
  4. Press Recover now.

More information

See also Acronis True Image Home 2012.

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