23337: Acronis True Image Home 2011: Nonstop Backup Search Displays "Failed to collect archive in Try & Decide session"

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This is a false warning. Please click "Ignore"

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You open Browse for backup dialog:

  2. You click Search for nonstop backup button:

  3. If there is no active nonstop backup session, you receive the following error:

    Failed to collect archive in Try & Decide session
    Error code: 0x0103000D+0x01030001

Cause

You receive this error message, if there is no active nonstop backup session.

This is a false warning.

This is a known issue of the current version of Acronis True Image Home.

Solution

All nonstop backups located on your drives will be found successfully, so please click Ignore button to skip this error:

More information

If the issue persists or you need assistance, please contact Acronis Customer Central.

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