2308: Replacing Damaged Backup DVDs of Acronis Software

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To replace the damaged backup DVD/backup USB please send the reshipment request to Cleverbridge


When making a purchase at the Acronis Online Store you have selected the option to receive a Backup DVD along with the instant download of the Acronis product. See When selecting a product to purchase, there is an additional option to be selected: Backup DVD or Backup USB.

The Backup DVD or Backup USB that you receive by mail is damaged or unreadable.


Send the reshipment request and your order number to Cleverbridge Customer Support cs@cleverbridge.com. The Backup DVD/Backup USB will be reshipped at no additional charge.


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