2308: Replacing Damaged Backup USB of Acronis Software

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Last update: Mon, 2019-10-07 13:32

To replace the damaged backup DVD/backup USB please send the reshipment request to Cleverbridge

Introduction

When making a purchase at the Acronis Online Store you have selected the option to receive a Backup DVD along with the instant download of the Acronis product. See Backup USB option in shopping cart.

The Backup DVD or Backup USB that you receive by mail is damaged, unreadable or otherwise unusable. 

Solution

Send the reshipment request and your order number to Cleverbridge Customer Support cs@cleverbridge.com. The Backup DVD/Backup USB will be reshipped at no additional charge.

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