Make sure that the disk with Nonstop Backup storage is available in the system
This article applies to:
- Acronis True Image Home 2011
- Acronis True Image Home 2012
You try to launch Acronis Nonstop Backup and receive the following error message:
An error occurred during starting Acronis Nonstop Backup session.
with one of the following error codes:
Error Message: Error occurred while creating the file
Error Code: 0x0004000A+0x0000FFF0+0x80070003
A hard disk drive used as the Acronis Nonstop Backup data storage is unavailable in your system.
To solve this issue, connect a device that is used as Acronis Nonstop Backup data storage. If it is impossible, click Edit Nonstop Backup settings on the main screen, and change the destination for Nonstop Backup:
After connecting the device or changing the destination, restart Acronis Nonstop Backup.
Contact Acronis Customer Central if you have any questions or need assistance.