22289: Acronis True Image Home Errors Out with "An error occurred during starting Acronis Nonstop Backup session" and Error Code 0x00E4002E+0x00E40028+0x0000FFF0+0x80070651

Last update: Tue, 2013-11-19 15:34

Make sure that the disk with Nonstop Backup storage is available in the system

This article applies to:

  • Acronis True Image Home 2011
  • Acronis True Image Home 2012

Symptoms

You try to launch Acronis Nonstop Backup and receive the following error message:

An error occurred during starting Acronis Nonstop Backup session.

with one of the following error codes:

0x00E4002E+0x00E40028+0x0000FFF0+0x80070651

0x0064001D+0x00E4002E+0x00E40028+0x0000FFF0+0x80070651

0x00640078+0x00E4002E+0x00E40028+0x0000FFF0+0x80070651

OR

Error Message: Error occurred while creating the file
Error Code: 0x0004000A+0x0000FFF0+0x80070003

Cause

A hard disk drive used as the Acronis Nonstop Backup data storage is unavailable in your system.

Solution

To solve this issue, connect a device that is used as Acronis Nonstop Backup data storage. If it is impossible, click Edit Nonstop Backup settings on the main screen, and change the destination for Nonstop Backup:

After connecting the device or changing the destination, restart Acronis Nonstop Backup.

More information

Contact Acronis Customer Central if you have any questions or need assistance.

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