2227: Acronis True Image Fails to Explore an Archive in Windows 2000 SP4

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When attempting to explore an archive, there pops up an Internet Explorer Script error

This article applies to:

Symptoms

When attempting to explore an archive you receive the following error:


Cause

This error is only encountered if in Windows 2000 SP4 with Internet Explorer 6 SP1 and KB891861 update installed.

Solution

There are two possible workarounds:

  • Temporarily remove the KB891861 update to get rid of the error;
  • If you do not want to remove the update, force Internet Explorer to ignore this error.
    • Open Internet Explorer;
    • Click Tools, then Internet Options;
    • Click on the Advanced tab;
    • Look for the Disable script debugging line and put a checkmark in the box;
    • Now look for the Display a notification about every script error line and remove the checkmark in the box.
  • After this, you should not receive any script errors.

More information

This article applies only to Windows 2000 SP4.

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