This has been fixed
This article applies to:
- Acronis Backup & Recovery 11 Virtual Edition
- Acronis Backup & Recovery 11 Advanced Server SBS Edition
Symptoms
- You try to install Acronis Backup & Recovery 11 Virtual Edition or Acronis Backup & Recovery 11 SBS Edition using Upgrade serial number;
- You insert both Upgrade and base version serial numbers in the available field. The Next button remains grayed out:
Cause
Issue in the product.
Solution
This issue has been fixed. The fix is available in Acronis Backup & Recovery 11 Build 17311 or higher. See Installation of the latest update of an Acronis product.
More information
See also:
- Acronis Backup & Recovery 11 Advanced: Upgrading from Acronis Backup & Recovery 10
- Acronis Backup & Recovery 11: Granular Upgrade