This has been fixed

This article applies to:

• Acronis Backup & Recovery 11 Virtual Edition
• Acronis Backup & Recovery 11 Advanced Server SBS Edition

 

Symptoms

1. You try to install Acronis Backup & Recovery 11 Virtual Edition or Acronis Backup & Recovery 11 SBS Edition using Upgrade serial number;
2. You insert both Upgrade and base version serial numbers in the available field. The Next button remains grayed out:

   

Cause

Issue in the product.

Solution

This issue has been fixed. The fix is available in Acronis Backup & Recovery 11 Build 17311 or higher.  See Installation of the latest update of an Acronis product.

More information

See also:

• Acronis Backup & Recovery 11 Advanced: Upgrading from Acronis Backup & Recovery 10
• Acronis Backup & Recovery 11: Granular Upgrade