22114: Acronis True Image Home 2011: "Operation has failed. Backup validation Task execution failed" Notification is Displayed on Every Windows Start

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Last update: Mon, 2011-07-04 11:10

This has been fixed

This article applies to:

  • Acronis True Image Home 2011

Symptoms

  1. You have Windows 7 or Windows Vista machine with enabled User Account Control and Acronis True Image Home 2011 installed;
  2. You configure a backup task to create a backup on an external drive or any other removable media without scheduling automatic validation;
  3. You run the backup task or let it run on schedule, and detach the external drive;
  4. You reboot the machine;
  5. You get the following notification in the lower-right corner of the screen on every Windows start:

    Operation has failed.

    Backup validation Task execution failed.

    Description: See operation log for details.

Cause

Two issues in the product:

  1. Even if not scheduled, validation still tries to run on shutdown, and fails because the backup file is inaccessible.
  2. The notification should be displayed only once, but it is not removed from the database because of the User Account Control, and thus is displayed on every Windows start.

Solution

This has been fixed. The fix is available in the latest released build of the product. See Acronis True Image Home 2011: Updating to Build 6868.

You can also use one of the following workarounds to get rid of this message:

  • Open the downloaded ZIP file and run the .reg file;
  • Agree to the User Account Control prompt:

  • Agree to the Registry Editor prompt:

  • This will remove only the current notification from the database. Thus, the issue may re-appear in some time (e.g., after you configure another task, run it, and detach the drive as described in Symptoms section).

    More information

    This has been fixed.

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