21738: Acronis Backup & Recovery 11: Keyboard Does Not Work in Acronis Bootable Media Boot Menu in RHEV Environment

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Operating Systems: 

As a workaround, use mouse to boot into the full environment

This article applies to:

  • Acronis Backup & Recovery 11

Symptoms

  1. You have a virtual machine in RHEV environment;
  2. You boot this virtual machine from Acronis Backup & Recovery 11 Bootable Media;
  3. On the boot menu the keyboard does not work.

Cause

This is a known issue with Acronis Bootable Media in RHEV environment.

Solution

As a workaround, use mouse to select boot menu items.

The keyboard will work once you boot into the full environment to perform backup or recovery or other operations.

More information

See also Acronis Backup & Recovery 11.

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