21705: Acronis Backup & Recovery 11: Installation of SQL Express Hangs on the Machine with McAfee SaaS Total Protection

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This is a compatibility issue

This article applies to:

  • Acronis Backup & Recovery 11

Symptoms

  1. You install Acronis Backup & Recovery 11 with SQL Express on a machine with McAfee SaaS Total Protection;
  2. The installation of SQL Express hangs.

Cause

McAfee SaaS Total Protection is incompatible with SQL Express as part of Acronis Backup & Recovery 11.

Solution

There are two possible  workarounds:

  1. You can install Acronis Management Server with SQL Express on a different machine;
  2. You can specify an existing SQL server to be used with Acronis Management Server: press Change and specify SQL server to use and credentials for access.

More information

See also Acronis Backup & Recovery 11.

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