21702: Acronis Backup: Installation of Acronis Agent Fails with "CertificateUri is null"

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Applies to:

Start the Windows "Workstation" service

Symptoms

An attempt to do a local or remote installation of an Acronis Agent in Windows fails with the following error message:

CertificateUri is null

Cause

The Windows "Workstation" service is not running.

Acronis Agent needs this service to be running, otherwise the installation will fail.

Solution

Make sure the Workstation service is started and the Statup Type is set to Automatic:

 

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