21702: Acronis Backup: Installation of Acronis Agent Fails with "CertificateUri is null"

Start the Windows "Workstation" service

Symptoms

An attempt to do a local or remote installation of an Acronis Agent in Windows fails with the following error message:

CertificateUri is null

Cause

The Windows "Workstation" service is not running.

Acronis Agent needs this service to be running, otherwise the installation will fail.

Solution

Make sure the Workstation service is started and the Statup Type is set to Automatic:

 

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
8 + 3 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.