21682: Acronis Backup & Recovery 11: "Rename", "Delete" or "Create folder" Do Not Work on FTP Server

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This is a known issue. Currently "Rename", "Delete" and "Create folder" are not supported from within the product

This article applies to:

  • Acronis Backup & Recovery 11

Symptoms

  1. When creating a backup plan, you specify an FTP Server as the backup location;
  2. With the FTP server selected, clicking Create folder, Rename or Delete error out:

        

Cause

This is a known issue.

On certain FTP servers, Rename, Delete and Create folder functions are not supported from within the product.

Solution

As a workaround, manage the folders on FTP not from within Acronis Backup & Recovery 11 (e.g. use Windows Explorer).

More information

See also Acronis Backup & Recovery 11.

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