As a workaround, change the guest operating system settings manually to Windows Server 2008 R2

This article applies to:

• Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

1. Using Acronis Agent for ESX/ESXi (Virtual Appliance), you restore an image of Windows Server 2008 R2 to a VMware ESX virtual machine;
2. The restored machine is detected as Windows 7:

   Edit Settings -> Options -> General Options

   

Cause

This is a known issue.

Solution

As a workaround, change the guest operating system settings manually to Windows Server 2008 R2:

Edit Settings -> Options -> General Options -> Windows Server 2008 R2

More information

Acronis Development Team is working on fixing the issue.