- You have an Acronis True Image 2016 or Acronis True Image Cloud (Release 2016) installed on the machine.
- You run a task (backup/validation/etc.) and shut down or restart the machine while the task is running.
- The following message is displayed on the screen:
Acronis True Image is terminating the current operations, please wait. The computer will be turned off automatically in about two minutes.
- The machine shuts down or restarts in a few minutes.
This is the designed behavior. To avoid data corruption, Acronis True Image postpones the system shutdown until the task is safely stopped.
Starting with update 2 (build 6559) shutdown behaviour has been improved. You can now decide what has to be done once computer shut down interrupts your backups: to stop the backup and shut down or to prevent shutdown and continue backing up. To select one of the options, navigate to Options of your backup task(s) -> Advanced -> Computer shutdown.
If you have no tasks running at the time of shutdown or restart or the machine still displays this message for longer than several minutes, contact Acronis Support with a reference to this article and the following information collected: