18979: Acronis True Image Home 2011 Throws Errors in Application Event Log (Source: SideBySide, Event ID: 33) on Windows 7

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Operating Systems: 

These errors can be safely ignored or you can eliminate them with a workaround

This article applies to:

Symptoms

  1. You have Acronis True Image Home 2011 Plus Pack installed on Windows 7;
  2. You open Windows Event Viewer (Start-Run -> eventvwr.msc) and in Application Log see errors similar to the following one:

    Level: Error
    Source: SideBySide
    Event ID: 33

    Activation context generation failed for ""C:\Program Files(x86)\Acronis\TrueImageHome\BartPE\Files\TrueImage.exe"". Dependent AssemblyMicrosoft.VC80.CRT,processorArchitecture=""x86"",type=""win32"",version=""8.0.50727.762"" could not be found. Please use sxstrace.exe for detailed diagnosis."

Cause

The error is caused by the WinPE plug-in of Acronis True Image Home 2011 using different manifests than Acronis True Image Home 2011 itself.

Solution

If you intend to use Acronis BartPE plug-in, you can safely ignore the messages.

If you are not going to use Acronis BartPE plug-in and would like to eliminate the messages, please do the following:

  1. Browse to the following folder:
    • Windows 32 bit: C:\Program Files\Acronis\TrueImageHome
    • Windows 64 bit: C:\Program Files (x86)\Acronis\TrueImageHome
  2. Right-click on the BartPE folder and choose Send to -> Compressed folder:

  3. Delete the original BartPE folder.

    This will not affect the product's functionality. You will only not be able to use Acronis BartPE plug-in, unless you unpack it back.

More information

Feel free to contact Acronis Customer Central if you have further questions.

For information about Acronis BartPE plug-in please see Working with Acronis True Image Plug-In for BartPE.

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